James Explorers values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: Name, contact details (email, phone number, address), and order details.
- Transaction Information: Details related to your purchases, as we only accept Cash on Delivery (COD).
- Communication Data: When you contact us via email or other means.
2. How We Use Your Information
We use the collected data to:
- Process and deliver your orders.
- Provide customer support.
- Improve our products and services.
- Send updates related to your orders and promotions (if you opt-in).
3. How We Protect Your Information
We implement security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share your data only in the following cases:
- With service providers assisting in order fulfillment and delivery.
- If required by law or to protect our rights.
5. Your Choices & Opt-Out
You can:
- Request access, updates, or deletion of your data.
- Opt-out of promotional emails by clicking “Unsubscribe” in the email.
- Contact us at [email protected] to request data removal.
6. Cookies & Tracking Technologies
We may use cookies and tracking tools to enhance user experience and analyze website traffic. You can disable cookies in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time.
8. Contact Us
For any questions or requests regarding your privacy, please email us at:
[email protected]