Welcome to James Explorers! These Terms and Conditions govern your use of our website and the purchase of our travel products. By placing an order, you agree to the terms outlined below.

1. General Terms

  • James Explorers provides travel-related products for purchase.
  • All orders are subject to availability and acceptance by us.
  • We reserve the right to refuse service to anyone for any reason at any time.

2. Payment Policy

  • We only accept Cash on Delivery (COD) as the payment method.
  • Customers must pay the exact amount upon delivery.
  • Failure to make payment upon delivery may result in order cancellation and refusal of future service.

3. Order & Delivery

  • Once an order is placed, you will receive a confirmation via email or phone.
  • Deliveries are subject to availability and may take varying times depending on location.
  • Customers must provide accurate shipping details; we are not responsible for delivery failures due to incorrect information.

4. Return & Refund Policy

  • Due to the nature of our business, we do not accept returns or offer refunds unless the product is defective upon arrival.
  • If you receive a damaged or incorrect product, please contact us within 48 hours at [email protected] with proof (such as photos).
  • We may offer a replacement for defective items based on our assessment.

5. User Responsibilities

  • You agree to provide accurate information when placing an order.
  • You must ensure availability at the delivery location to receive and pay for the product.
  • Misuse of our services, fraudulent activities, or failure to comply with our payment policy may result in service denial.

6. Limitation of Liability

  • James Explorers is not responsible for delays in delivery caused by unforeseen circumstances such as weather conditions, strikes, or courier issues.
  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

7. Privacy Policy

  • By using our services, you agree to our Privacy Policy, which outlines how we collect and protect your data.

8. Changes to Terms & Conditions

  • James Explorers reserves the right to modify these terms at any time. Updates will be posted on our website.

9. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:
📧 [email protected]