At James Explorers, we are committed to delivering your orders efficiently and securely. Please review our shipping policy before making a purchase.
1. Shipping Methods & Delivery Time
- We offer Cash on Delivery (COD) as our only payment method.
- Orders are processed within 1-2 business days after confirmation.
- Estimated delivery time depends on location:
- Local Deliveries: 3-5 business days
- National Deliveries: 5-10 business days
- Delivery times may vary due to unforeseen circumstances like weather conditions, holidays, or courier delays.
2. Shipping Charges
- Shipping costs (if applicable) will be mentioned at checkout before confirming your order.
- Some locations may have additional shipping fees based on distance and courier availability.
3. Order Tracking
- Once your order is processed, we will provide an update via email or SMS regarding the expected delivery date.
- Tracking details (if available) will be shared for you to monitor your shipment.
4. Delivery Process
- Customers must be available at the provided address to receive and pay for the order.
- If a delivery attempt fails, the courier may contact you for a second attempt.
- Failure to accept the order after multiple attempts may result in order cancellation.
5. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact us at [email protected] for assistance.
- In case of lost shipments, we will coordinate with the courier service to resolve the issue.
6. Changes to This Policy
James Explorers reserves the right to update this shipping policy at any time.
For any shipping inquiries, please contact us at [email protected].